1. Information We Collect
To create and access a Bizsooq account, we may collect mobile phone number, user account information provided during registration, and profile information voluntarily provided by the user.
Bizsooq allows users to create and manage marketplace listings. Content uploaded by users may include item listings, product descriptions, images, videos, seller information, and profile images.
2. How We Use Information
We use collected information to:
- Create and manage user accounts
- Verify user identity through mobile phone authentication
- Display marketplace listings
- Enable communication and interaction within the platform
- Improve platform functionality and performance
- Detect abuse, fraud, or unauthorized activity
- Maintain security and reliability of services
- Provide customer support
3. Authentication Services
Bizsooq uses third-party SMS verification services, including TWILIO SMS services, to authenticate users through phone number verification.
When users request a verification code, the phone number may be processed by these service providers solely for authentication purposes.
4. Storage and Processing
Bizsooq uses trusted third-party service providers to operate the platform, including Google Firebase Firestore, Google Firebase Storage, Taqnyat SMS Services, and Google Cloud infrastructure supporting Firebase services.
Information may be processed and stored on secure cloud infrastructure operated by these providers as necessary to provide Bizsooq services.
5. User Content Visibility
Listings and content uploaded to Bizsooq may be visible to other users of the platform and visitors to publicly accessible portions of the service.
Users are responsible for ensuring that content they upload does not contain confidential, sensitive, or personal information they do not wish to make public.
6. Sharing of Information
Bizsooq does not sell personal information.
Information may be shared only:
- With service providers necessary to operate the platform
- To comply with applicable laws or legal obligations
- To respond to lawful requests from authorities
- To protect the security, rights, and integrity of Bizsooq and its users
7. Data Security
Bizsooq implements reasonable administrative, technical, and organizational safeguards designed to protect user information from unauthorized access, alteration, disclosure, or destruction.
However, no method of electronic storage or transmission over the Internet can be guaranteed to be completely secure.
8. User Rights
Users may:
- Update their profile information
- Request deletion of their account
- Request removal of uploaded content
- Contact Bizsooq regarding privacy concerns
9. Data Retention
Bizsooq retains information for as long as necessary to provide services, maintain platform functionality, resolve disputes, enforce agreements, and comply with legal obligations.
Information may be removed or anonymized when it is no longer required.
10. Children's Privacy
Bizsooq is not intended for use by children under the age required by applicable laws.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate authorization, we may remove such information.
11. Third-Party Services
Bizsooq may rely on third-party infrastructure and service providers whose privacy practices are governed by their own policies.
Users are encouraged to review the privacy policies of relevant service providers where applicable.
12. Changes to This Privacy Policy
Bizsooq may update this Privacy Policy periodically.
Updated versions will be made available through the application and website.
Continued use of Bizsooq after changes become effective constitutes acceptance of the revised Privacy Policy.
13. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, users may contact Bizsooq through the contact methods provided within the application or website.